When we first wrote about our Shipping being delayed, it was 3 weeks ago. As soon as we got caught up from 1, another one took aim at us. We are a small company with a small staff, we do not use a fulfillment center, so orders are not processed 24 hours a day. If UPS cannot make it into our Loading Dock, we cannot ship. We have turned off our expedited shipping options as a result. We do not want you paying more for shipping we can not ship. We will ship all your orders asap. If there are any questions, please contact us, and we can update you on the status of your order. Be aware that if we are closed, so is our Customer Service Hotline. The best way to contact us is via e-mail (sales@up-bottles.com) if you cannot contact us vi phone.